Conduct a literature search, and write an introduction and literature section for a research project on the topic. Take care in writing so that you have a smooth flow of ideas to ultimately focus on a specific researchable dimension related to the styles topic.
This assignment gives you wide latitude. You can research the topic from any direction you wish.
You must conclude the literature review with 2 quantitatively measurable research questions phrased in the form of empirical hypotheses which emphasize analysis of the differences between management styles.
Your paper should include a title page and brief abstract.
ANALYSIS ON THE SATISFACTION DEGREE OF HOTEL SERVICES CONSUMERS IN USA REGARDING THE MANAGEMENT STYLES
The present paper analyzes a number of issues related to the quality of services and hotel management perception in USA. The results led to the construction of a multiple linear regression model. The research results have an empirical perspective in order to support enterprises in the sector to improve their services and reach their customers’ expectations. In this way, businesses will become more competitive and final consumers will be attracted by the quality of provided services.
Since 1940, quality has been defined as “customers’ general impression on the relative inferiority and on the superiority of the organization as well as of its management (Bitner & Hubbert, 1994, p.77). However, management quality has lately represented a subject of great interest for a number of researchers in the hospitality industry (Kitapci & Sezen, 2007; Akbaba, 2006; Rao & Su, 2004). For a tourist accomodation unit be successful on the market, Akbaba (2006) …
The expert conducts a literature search, and write an introduction and literature section for a research project on the topic.